For developing Southeast Asian countries, Facebook has taken on an unexpected role as one of the largest e-commerce platform. Thousands of young entrepreneurs looking to generate supplemental income have become online vendors, taking advantage of the accessible platform and leveraging the viral effect of social networks.
Facebook Stores are allowing office workers and students to reach an unprecedented number of customers per day at virtually no cost.
Facebook was not designed to be a storefront, yet it hosts a number invaluable tools for online vendors – searchable directory, notifications, messaging, and most importantly a simple, clean format to list items for sale. The problem is the informal design philosophy behind social networks, vendors quickly find themselves flooded with hundreds of notifications which take hours to sort through with inquiries and potential customers inevitably getting lost in the confusion.
Page365 is a dashboard for Facebook store pages that organizes notifications and comments into clean, intuitive interface. This gives vendors one-click access to all their past and present conversations, making it easier to track orders and conversations with customers. Additionally, Page365 compiles customer data into in-depth reports designed to help vendors identify patterns and trends, enhancing their operational efficiency and profitability.
The primary advantage of Page365 is that the customer experience is unchanged – they do not have to leave Facebook and login to some other 3rd party system. Store owners get all the benefits of traditional CRM tools and vacation responders without alienating customers who are expecting a simple point and click experience.
If you’re already an owner of a store, or thinking of starting a new one, visit Page365.net and sign up for your no-commitment free trial. Check out the screenshots below of our dashboard in action: